Department Chair & Associate Professor
Industrial-Organizational Psychology
Dr. Clair Kueny has worked with healthcare teams for over a decade, with research covering the scope of healthcare professional team dynamics, the intersection of healthcare professional work experiences and patient experiences, and specific demands placed on healthcare organizations and providers practicing in rural areas and the translation of those impacts on patient care. Overall, this work falls under an umbrella of applying organizational psychology theories and principles to improve healthcare experiences and delivery for all. Most recently, she has been working with local partners in exploring the idea of creating integrated care networks among rural healthcare organizations and community leaders to improve care for individuals in recovery.
Research Topics
- Healthcare organization processes
- Including work on interprofessional education, practice, & research
- Also includes expertise in healthcare organizational assessment and program implementation
- Applying organizational change theories to improve health care delivery & developing healthcare/community organization networks
- Interactions and reactions between healthcare team-members:
- Impact on team-member experiences & patient experiences
- Impact on patient transitions and communication between team-members
- Demands faced by (rural) healthcare professionals & (rural) healthcare organizations
Potential Collaborations
Assessments for areas such as healthcare teams & interprofessional or convergent practices, new care delivery systems & networks, etc.; Impact of these changes on healthcare professionals and patient experiences.
Selected Publications & Presentations
Reynolds Kueny, C., Koziel, R., & McCauley, A. (2025). Creating bridges addressing opioid use & workforce shortages in rural communities. Presented at the Engagement Scholarship Consortium Conference, Roanoke, VA.
Kueny, C. (2024). Applying organizational theories to build a resilient network of workforce and opioid-focused rural community organizations (R-NetWORC). Presented at the Engagement Scholarship Consortium Conference, Portland, OR.
Reynolds Kueny, C. (2024). Perspectives on applying organizational psychology to improve rural oncology care. Medical Research Archives, 12(6). https://doi.org/10.18103/mra.v12i6.5452
Reynolds Kueny, C., Price, A., & Canfield, C. (2024). Measure twice, change once: Using simulation to support change management in rural healthcare delivery. Advances in Health Care Management, vol. 22.
Cudney, E., Reynolds Kueny, C., & Murray, S. (2023). Analyzing patient satisfaction in a rural would care center. The TQM Journal. doi: 10.1108/TQM-08-2022-0273
Majumdar, D., Reynolds Kueny, C., & Anderson, M. (2022). Impact of merging into a comprehensive cancer center on healthcare teams and subsequent team-member and patient experiences. JCO Oncology Practice. https://ascopubs.org/doi/abs/10.1200/OP.22.00280
Reynolds Kueny, C., Majumdar, D., & Spencer, C. (2020). A qualitative assessment of the impact of the rural setting on healthcare professionals’ work experiences. Occupational Health Science. https://doi.org/10.1007/s41542-020-00061-6